> For the complete documentation index, see [llms.txt](https://docs.apollonetworks.online/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.apollonetworks.online/technical-guides/how-to-fix-lost-characters.md).

# How to Fix Lost Characters

{% hint style="info" %}
Your characters are linked to your Rockstar account NOT your Steam account.
{% endhint %}

## Part One

1. Open the 'Rockstar Game Launcher'\
   *Note: you can download this here:* [*https://socialclub.rockstargames.com/rockstar-games-launcher*](https://socialclub.rockstargames.com/rockstar-games-launcher)
2. Sign into the Social Club with your same Rockstar account\
   ![](/files/o5vwpIHglPYn8DHCO7Ur)

## Part Two

{% hint style="danger" %}
Only do this if part one does not work
{% endhint %}

1. Press WINDOWS KEY + R
2. Type in **%localappdata%**
3. Delete the folder called 'DigitalEntitlements'
4. Open FiveM
5. Sign in with the correct Rockstar account